Open Source Software is a well established concept in the software community now, and is now often mentioned in mainstream media. It is "...a development method for software that harnesses the power of distributed peer review and transparency of process. The promise of open source is better quality, higher reliability, more flexibility, lower cost, and an end to predatory vendor lock-in..." to quote opensource.org.
What this means for users is that there is a plethora of software packages available at no cost, admittedly many open source software packages are not in a finished state, that said there are enough that are mature and reliable to be able to find a package off-the-shelf that will be the answer to your business needs. Here at Software Systems OFB we take the most suitable packages to fit your needs, configure, customise and deploy a solution that will fit you business.
As developers and users of open source software we also contribute back to the projects we use, reporting bugs, adding features and helping make these packages better for everyone.
Of course, the openness extends to our customers, as the source code to a customer's system is a key deliverable.
A list of projects we are active in is on our OSS Projects page.
For a great explanation of why open source is the best solution, and fundamentals of human motivation, the video is really good...